WARRANTY INFORMATION

At KELTEK, we stand behind our work and the products we install, offering 100% customer satisfaction on parts and labor throughout the warranty cycle of your product.

OUR WARRANTY COMMITMENT

If a repair is needed, we promptly schedule time for diagnosis - either on-site or in-house - to minimize downtime.

To help your agency maintain operational readiness, we can offer loaner equipment for some critical items, including:

  • Cameras
  • Docks
  • Computers
  • Routers

Once diagnosed, we determine any potential costs to the customer, including:

  • Mileage
  • Technician labor
  • Replacement parts

PACKAGING OF RETURNS

KELTEK partners with trusted, high-quality vendors, leading to a consistently low warranty claim rate. However, if a Return Merchandise Authorization (RMA) or product return is required, we ensure a fast and efficient resolution. Our team works closely with our vendor partners to streamline the warranty process, ensuring you receive a replacement or repair as quickly as possible.

COMMITTED TO RELIABILITY AND MINIMAL DISRUPTION

Our dedication to high standards and reliable service means that your agency experiences minimal disruption during any warranty process. We prioritize efficiency, quality, and proactive solutions—so your team can stay focused on what matters most.

With KELTEK, you can trust that your equipment is supported by industry-leading service and an unwavering commitment to keeping your agency mission-ready.

Questions? Contact Keltek, Inc. by phone at 641.227.2222 (extension 2071) or email at sales@keltekinc.com.

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